Cloud & managed services
Ship, operate and keep your applications running over time.
The cloud is neither a mandatory destination nor a guarantee of reliability. What matters is that your applications run, that you know when they stop, and that who takes care of it is written down. Public cloud, dedicated hosting or a mix of both: the answer follows your constraints.
What we most often take over
Almost always an infrastructure built up gradually, with nobody ever having had the full picture.
Nobody really knows who is watching your servers outside office hours.
Your releases are manual, slow and dreaded.
Your cloud bill is rising and nobody knows exactly what is driving it.
Your backups exist, but restoring from them has never been tested.
Your infrastructure was built years ago by someone who has since left.
You have to migrate a system hosted by a supplier you are parting ways with.
What we take on
From the initial migration to day-to-day operations, depending on what you hand over.
Hosting and migration
- Hosting chosen against your real constraints, including data location
- Migration from existing hosting or from an outgoing supplier
- Infrastructure described as code rather than configured by hand
- Test environments that genuinely represent production
Operations
- Application and infrastructure monitoring, with alerts that are worth acting on
- Patching and version management
- Backups, and verification that restoring works
- Incident handling with agreed response times
Automation and cost
- Automated and reversible deployments
- Consumption tracking and identification of what costs without serving
- Sizing based on observed usage, not on a theoretical peak
- Documentation of what runs, so you do not depend on one person
Shipping is not the end of the cycle
A release is a point on a loop. What is observed in operation becomes work on the code again.
- Code
- Build
- Deploy
- Run
- Observe
- Alert
- Improve
- 01Code
- 02Build
- 03Deploy
- 04Run
- 05Observe
- 06Alert
- 07Improve
- Continuously
- Staging & production
- Two environments, the same deployment procedure.
- Logs & metrics
- What makes it possible to understand an incident afterwards.
- Backups
- Tested by restoring, not only scheduled.
- Alerts
- Wired to someone who responds, within an agreed time.
A chain that stops at deployment leaves operations to whoever notices the problem first.
Cloud project, operations, or IT partner?
Three needs that are often confused, and that call for neither the same commitment nor the same budget.
- A cloud project
- A migration, a hosting redesign, putting automation in place. A bounded engagement: a start, an end, an identifiable deliverable.
- Ongoing operations
- Monitoring, patching, backups, interventions. Not a project but a running service, with a defined scope and defined response times.
- An IT partner
- When you have no in-house technical team and you need one point of contact who follows the whole estate, arbitrates priorities and warns you before you notice the problem yourself.
The covered scope, the hours and the response times are written down before we start. Managed services without an explicit commitment are only a promise.
How a handover starts
Taking over an existing infrastructure starts with understanding what actually runs — which is almost never what is documented.
- 01
Take stock
An inventory of what runs, what is exposed, what is backed up, and what has not been for a long time.
- 02
Secure the urgent
What threatens continuity comes before optimisation: backups, access, critical patches.
- 03
Define the commitment
Scope, coverage hours, response times and escalation channel, written down and accepted on both sides.
- 04
Put it under monitoring
Supervision, alerts and dashboards. An alert that fires without anyone acting on it is a useless alert.
- 05
Improve continuously
Automation, cost reduction and infrastructure debt, handled in small steps without interrupting the service.
What is written down
Managed services rest on documents, not on implicit trust.
- 01
Infrastructure inventory
What runs, where, what it is for, and what it depends on.
- 02
Scope of work
What is covered, what is not, and what is quoted separately.
- 03
Response times
Coverage hours and response times by severity, agreed in advance.
- 04
Operating procedures
Backup, restore, deployment and rollback, described and tested.
- 05
Access management
Who holds what, how access is granted, and how it is revoked.
The environments we operate
The choice follows your constraints, not a vendor preference.
Public cloud
The major providers, where their managed services genuinely add something in your case.
European and dedicated hosting
Where data location, cost predictability or a contractual constraint calls for it.
Containers and orchestration
Where the complexity justifies it. A single application does not need a cluster.
Infrastructure as code
Reproducible, versioned and auditable infrastructure, rather than configured by hand.
How we work
A migration is a project. Monitoring and maintenance are a continuous service. The two are contracted differently.
Related use cases
Modernise business software
The application still works but is becoming expensive to maintain, hard to change and dependent on a handful of people.
Secure applications and infrastructure
You need to demonstrate a level of security, or you are unsure how exposed your applications really are.
Connect systems that don’t talk to each other
Your ERP, your CRM and your business tools each hold part of the truth, with no reliable exchange between them.
Frequently asked questions
Do we have to move to the cloud?
No. Public cloud brings elasticity and managed services, which is valuable for some workloads and irrelevant for others. An application with steady traffic can cost more in the cloud than on dedicated hosting. The right answer depends on your load profile, your data constraints and the skills available in-house.
Where is our data hosted?
That is a selection criterion, not a consequence you inherit. We raise it at scoping: regulatory constraints, contractual requirements from your own clients, data sensitivity. European hosting is available from most providers, with cost and service implications that we set out before deciding.
Do you intervene outside office hours?
That depends on the commitment taken. Extended coverage has a cost, and it is not justified for every application. We start from the real impact of an outage on your business to set the coverage level, application by application.
Can you take over infrastructure built by someone else?
Yes, that is the most frequent case. Handover starts with taking stock, because existing documentation is rarely up to date. We produce a real inventory before committing to a scope and to response times.
How do we reduce our cloud bill?
First by knowing what it is made of, which is not always obvious. The recurring items are environments left running, storage never cleaned up, oversized resources and data transfer. The saving rarely comes from changing provider: most often from tidying up and sizing correctly.
Let’s talk about your infrastructure
Tell us what runs today and what worries you. Taking stock gives a clear picture quickly.